Every consultant has a different attitude when it comes to the Fact Finding and Discovery process for their specific clientele. No two consultants are going to take exactly the same approach.
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Topics Include
- Fact Finding
- Not a Do-It-Yourself Project, Discovery—A Process
- Why Conduct Discovery
- When To Conduct Discovery
- Listening Practices
- Being an Active Listener
- Being a Good Questioner
- The Power of Questions
- Advanced Skills
- Ending Result—It’s All the Same
- The Last Word